Thank you for your interest in Trooper America 🔥 We have compiled a list of commonly asked Questions and FAQs below to help with your issue:
Where can I order a pair of Trooper America shoes?
Our iconic and patented shoes can be ordered on our website (you're in the right place 🔥).
If I'm in-between sizes, what size should I order?
If you are in-between sizes (like a 5.5 or 9.5), most customers found that sizing down works best for them.
What are your US shipping options?
-Standard Shipping (6-8 business days estimated in-transit once processed)
-UPS / USPS Shipping (2-6 business days estimated in-transit once processed)
Do you ship worldwide?
We ship worldwide via:
- DHL Express Worldwide (1-6 days estimated delivery). Please note that PO Box and remote delivery addresses are not permitted. Delivered Duties Paid (DDP).
- USPS International (2-3 weeks estimated delivery). Delivered Duties Unpaid (DDU)
For more information, please see our shipping policy.
How can I get featured on your Instagram page? (@TrooperAmericaShoes)
For a chance to get featured on our Instagram page, show us your Trooper America style by wearing our shoes in your post, and tagging us at @TrooperAmericaShoes and #TrooperAmerica
How do I get free sandals?
Available on $80+ orders. Depending on availability, we will try to match one of your shoe sizes. The free sandals are automatically included in your package when it ships.
How do I get a free bucket hat?
Available on $120+ orders. The free bucket hat is automatically included in your package when it ships.
What are the links to your social media pages?
Will I get a Tracking Number after I order?
When your package is shipped, you will receive an email with your Tracking Number.
Do you offer refunds and returns?
We offer a 30 day refund policy from the date the order was placed. Please note that there are a few contingencies, like the products being unworn and in their original conditional. For our full Refund Policy, please click here.
I just wanted to say your brand is FIRE 🔥🔥
Thanks, fam. Be sure to tag us on Instagram wearing your Trooper America shoes.
Still have questions? No problem. Feel free to contact us either through post or email. Please note that due to the high volume of email requests, it may take 24-48 hours for a customer service representative to reply.